Update to Whiddon Mudgee families

13 January 2022

We wanted to send a quick reminder regarding our visitation policy. Please see below:

  • Visitations will be limited to weekdays only and must be pre-booked
  • Residents are permitted to have two fully vaccinated visitor aged 12 years and over only, per day
  • Visitors must have received a second dose of a COVID vaccination at least 14 days prior to their visit
  • Visits must not take place in communal areas and wherever possible, visits should occur in an outdoor area
  • All visitors must wear a mask and may also be given a face shield when visiting
  • Visitors will be asked to complete a rapid antigen test as a condition of entry. Please ensure you arrive 15 minutes before your booking time
  • Unvaccinated visitors are only permitted to visit a resident who is at the end of life. Please speak to your loved one’s Care Manager directly to gain the necessary approval to visit

Please ensure that you:

  • pre-book your visits. Please note that the number of visitors allowed at any one time may be restricted to enable management of capacity limits
  • refrain from visiting if you have COVID-19 symptoms
  • refrain from visiting if you are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements. Close contacts should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person
  • do not visit if you have been overseas in the previous 14 days, unless you are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW
  • refrain from visiting if you are waiting for a COVID-19 test result
  • practice good hand hygiene and socially distance
  • check in to the Service NSW app AND Whiddon’s check-in system when you visit

We thank you for your understanding an support at this time.