Year: 2022

Dear Families and Staff,

Please be advised that we are still currently experiencing a COVID-19 Outbreak with a small number of staff and residnets testing positive at Whiddon Kelso.

Please note:

• All visits must be pre-booked
• Upon arrival, visitors will be required to complete a RAT test
• Visitors are required to wear PPE for the duration of their visit
• Residents can have 1 nominated visitor per person for the duration of the exposure period

Please note that the team is working around the clock to ensure both yourself and loved ones are kept safe.

The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team

Dear Families,

Please let us know what you think by completing our customer satisfaction survey – Whiddon Family Satisfaction Survey

We appreciate your time in completing the survey, your feedback is important to us and helps us to improve our services.

The Whiddon Team

Dear Families,

We are pleased to advise that the Exposure notification for Whiddon Narrabri, Jessie Hunt has been declared closed, in line with guidance from the local Public Health Unit.

All testing at has confirmed that there have been no further cases and all RAT’s have come back negative.

Normal visitation arrangements can now be resumed.

The latest Whiddon COVID Guidelines for families can be found here: https://bit.ly/3SffKxU.

Thank you for your support.

The Whiddon Team

Dear Families and Staff,

Please be advised that we are currently experiencing a COVID-19  Outbreak with a number of residents and 1 stuff member testing positive at Whiddon Easton Park, Straughen Level 2, Taylor House.

Please note:

• Residents in Straughen Level 2, Taylor House can have 1 nominated visitor per person for the duration of the exposure period, for essential visits only.
• Visits must take place in the resident’s room or an outside, well- ventilated area, only.
• Visitors must sign-in and complete a negative RAT test and wear an N95 mask and shield to enter.

The team continue to work with the Public Health Unit and we will keep everyone updated as changes occur.

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team

 Call 1300 738 388

Dear Families,

Last chance, please complete our customer satisfaction survey – Whiddon Family Satisfaction Survey

Your feedback is important to us and helps us to improve our services.

The Whiddon Team

Dear Families,

Please let us know what you think by completing our customer satisfaction survey – Whiddon Family Satisfaction Survey

We appreciate your time in completing the survey, your feedback is important to us and helps us to improve our services.

The Whiddon Team

Dear Families,

Please see an important letter regarding the temporary closed access to 8 rooms in our Richmond Wing at Whiddon Kyogle from 16th of December 2022.

Kyogle Resident Family Letter

The Whiddon Team

Remember the 3 steps:

1. Re-set your password
2. Set up Multi-Factor Authentication (MFA)
3. Remember your new Username

Need help?

• Email: IThelpdesk@whiddon.com.au
• Call: 98276770
• Visit: Mystaffroom

Dear Families and Staff,

Please be advised that we are currently experiencing a number of COVID-19 exposures with a number of residents and staff testing positive at Whiddon Grafton.

Please note:

• Residents can have 1 nominated visitor per person for the duration of the exposure period, for essential visits only.
• Visits must take place in the resident’s room or an outside, well- ventilated area, only.
• Visitors must sign-in, complete a negative RAT test and wear an N95 mask and shield to enter.

Thank you for your ongoing support and cooperation. Further updates will be provided in due course.

The Whiddon Team

Dear Families and Staff,

We are pleased to advise that the Exposure notification for Whiddon Largs Acacia and Jacaranda wings has been declared closed, however, further testing is underway for both Casuarina and Melaleuca.

Please note:

• All visits must be pre-booked
• Upon arrival, visitors will be required to complete a RAT test
• Visitors are required to wear PPE for the duration of their visit

Thank you for your support.

The Whiddon Team